🛟 Expert Support

We're Here to Help You Succeed

Get the support you need to optimize your eCommerce store. From technical questions to optimization strategies, our team is ready to assist.

24h

Response Time

99%

Issue Resolution

24/7

Emergency

500+

Happy Clients

Get Help Fast

Choose the best way to get the support you need

Emergency Support

Store down? Critical issue? Get immediate help for urgent problems that affect your sales.

1-hour response time

Available 24/7

Pro & Enterprise only

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General Support

Questions about optimization, features, or need help with implementation? We're here to help.

24-hour response time

Detailed troubleshooting

All plan levels

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Free Store Audit

Not sure what's wrong? Get a comprehensive analysis of your store's performance issues.

100% free analysis

Delivered in 24 hours

No credit card required

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Self-Service Resources

Documentation

Comprehensive guides and tutorials

Live Chat

Coming soon - Real-time support

Community

Connect with other users

Upgrade Plan

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❓ Quick Answers

Frequently Asked Questions

Find quick answers to common questions about our support

Frequently Asked Questions

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📊 Support Levels

Support by Plan

Different support levels based on your subscription plan

Starter Plan

$249/mo

Email support
Professional email assistance
48-hour response time
Quick turnaround for non-urgent issues
Knowledge base access
Full documentation and guides
Basic troubleshooting
Help with common issues

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Pro Plan

Enterprise Plan

Custom

Dedicated account manager
Personal point of contact
2-hour response time
Fastest possible resolution
Phone & video support
Direct communication channels
Custom development
Tailored solutions for your needs
SLA guarantee
Contractual service commitments

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